EGUIDE:
Integrating CRM with revamped WCM strategy is pushing WCM into a more prominent role as companies aim for highly personalized and targeted customer experiences. Learn about its evolving role, how many of your peers are planning to invest in WCM initiatives, and how WCM meets CRM.
EGUIDE:
In this expert e-guide, you’ll learn the differences between the three types of mobile app delivery, what to consider when forming a strategy for mobile application services, three tips for creating enterprise mobile apps and interfaces that meet your users’ high expectations, and more.
EGUIDE:
Looking to boost revenue and keep your customers happy with an improved user experience? Access this expert guide to learn how to leverage the latest in application performance management (APM) tools and discover a host of approaches to evaluate end-user experience across all channels.
VIDEO:
Watch this quick video to learn how user and desktop virtualization can not only help make Windows 7 migration simpler, but can make management easier for your IT department while creating a much better user experience.
EGUIDE:
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!
ANALYST REPORT:
This PassMark Software report details how six endpoint security solutions fared in a Windows 7 environment. Uncover how each product fared when tested upon sixteen benchmark metrics to get help finding the ideal solution for your enterprise.
WHITE PAPER:
Read up on how one company implemented an application performance management (APM) solution to ensure real-time availability and responsiveness for increased customer satisfaction.
WHITE PAPER:
This brief paper highlights a leading acceleration system combined with SQL Server in-memory OLTP and how it improves customer experience by boosting system response time and business productivity.
WHITE PAPER:
This white paper provides an overview of the benefits of implementing an Internet-based identity system and explores the similarities, differences and synergies among the top technologies and initiatives available.
WHITE PAPER:
While protecting one's online identity has traditionally been a huge concern for Internet users, consumers and businesses alike are realizing the value of a more open, connected social web. In this white paper, explore three ways that user anonymity can negatively impact ROI for businesses and customer experiences.